New Client Information

Facility Tours:

Welcome dog

We welcome you to visit Cedar Dale Pet Resort for a facility tour in advance of your pet's stay with us.  We do not provide tours at the time of check-in or check-out.  But if you are able to visit Cedar Dale before the arrival day of boarding you may enjoy a tour during the following times:

Tour Times:

Monday – Friday: 9:00 - 11:30 am and 4:00 - 5:00 pm

Saturday:  9:00 - 11:30 am

Sundays, Holidays and during Peak boarding times: Tours are not available.


Special Diets:

Included in your pet's daily board rate we feed a premium dry food called Nutrilife Gold. If your pet has special dietary needs you are welcome to bring along food from home. Our only request is that your pet's food be portioned into meals, individually bagged according to meal frequency. If you choose to bring your pet's food in bulk, there is a $2.00 per day handling fee. As always, we supply all stainless steel food and water implements, so there is no need to bring these items along.


Bedding:

Cedar Dale Pet Resort provides every guest with a raised bed and comfortable bedding. If you still feel the need to bring bedding from home we accept small rugs or blankets that can be laundered. Your last name and your pet's name must be on the bedding in permanent marker. Large or cushioned beds are not accepted.


Late arrivals and departures:

If you are running late in dropping off or picking up your pet we can make special arrangements for you to drop-off or pick-up up to 30 minutes after our office hours. Late arrivals and departures are by APPOINTMENT ONLY and a $30.00 surcharge per pet will be applied to your bill. No arrivals or departures are allowed beyond this 30-minute grace period.